What Happens when you get rid of all your records managers? The audit found that the Council was not only in breach of its compliance expectations, but that the outcome for staff was also detrimental. Governance was simply devolved to each business unit. Employees were made responsible for managing records compliantly, but now without a records team (or records system) to support them. NAA Checkup Plus survey provides eGovernment reality check Despite more than 10 years of concerted effort to encourage a digital transformation of Australia’s federal government agencies, only two thirds “always or almost always” work digitally by default i.e. create, store and manage information digitally. This is one of a number of issues of concern contained in the latest Checkup Plus survey by the National Archives of Australia, which shows government paper archives continue to grow. What Is Process Process Mining Mining (and Why Isn’t It Isn’t It Enough)? Businesses live by their processes—the prescribed sets of actions their employees take to get things done. When processes run well, the business runs well. When processes run poorly, the business risks a host of hazards, from loss of revenue to customer dissatisfaction to compliance violations. Most businesses have a general idea of how their processes should run, but lack insight into the day-to-day details of execution. Without this insight, how can they make improvements that yield real results?