IIM Newsletter - Trust In Information

Dear fellow information doyens 
As we continue our journey across the digital world, we explore some of the fundamental processes relevant to a democratic society, which rely on the trusted information.   
From the very early days of demokratia (Greek: δημοκρατία - “rule by the people”)  in ancient Greece more than 25 centuries ago, democratic societies were founded on the principle of a free, equal and fair election of representatives to govern on behalf of people. 
A fair election is an important factor in building the trust of citizens in their government, its competency, responsiveness and reliability.  However, trust is a very interesting phenomenon.  Recent political and health crises sparked renewed questioning of existing models for building and measuring the public trust.  According to the results of a recent OECD research, less than 45% of citizens around the world trust their government (source: https://www.oecd.org/gov/trust-in-government.htm).    
Misinformation is often cited as one of the key reasons for this mistrust.  Earlier this year, we have had a considerable focus on managing information, disinformation and misinformation in critical situations.  Lately, the US election showed another example how disinformation, fake stories and false accusations can influence selective messaging, create chaos and even split the nation.  In this issue of your Digital Transformation Edition, we offer a selection of articles and papers that explore further the topic of building a trust in the digital world.  
Enjoy the read and feel free to share your thoughts and ideas with us. 
Sincerely 
Vladimir Videnovic 
IIM President

Trust - essential part of the Digital Transformation Agenda

US ABC News “Why millions don't trust the election results, despite no evidence of widespread fraud”
https://abcnews.go.com/Technology/millions-trust-election-results-evidence-widespread-fraud-experts/story?id=74258192
 
Forbes “Why trust and transparency will drive success in our big data and AI fuelled world”
https://www.forbes.com/sites/bernardmarr/2018/11/28/why-trust-and-transparency-will-drive-success-in-our-big-data-and-ai-fuelled-world/?sh=2183351f4a3b
 
Open Access Government “Five steps to a successful digital transformation transition in 2020”
https://www.openaccessgovernment.org/successful-digital-transformation-transition/81448/
 
TED Talk “David Bismark – E-voting without fraud”
https://www.ted.com/talks/david_bismark_e_voting_without_fraud#t-135994
 
Cointelegraph “MIT cybersecurity experts do not trust blockchain-based voting systems”
https://cointelegraph.com/news/mit-cybersecurity-experts-do-not-trust-blockchain-based-voting-systems
 
itnews “Defence wants to become better at using data”
https://www.itnews.com.au/news/defence-wants-to-become-better-at-using-data-558392
 
The Economist  “Covid-19 is spurring the digitisation of government”
https://www.economist.com/international/2020/09/01/covid-19-is-spurring-the-digitisation-of-government
 
Third Stage Consulting Group “Digital Transformation Failure Lessons from the 2020 US Election”
https://www.thirdstage-consulting.com/digital-transformation-failure-lessons-from-the-2020-us-election/
 
CGTN “I-voting: What can the U.S. learn from Estonia's online elections?”
https://newseu.cgtn.com/news/2020-11-07/I-voting-What-can-the-U-S-learn-from-Estonia-s-online-elections--VcTflh3pdu/index.html