IIM Newsletter Issue 10 – October 2019

Skills: the job currency of the future.
As the jobs we are doing will change, so too will the skills that we need to succeed in them. Some of these are well-known; for example, the growing demand for people with coding and programming skills.
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Digital Megatrends a perspective on the coming decade of digital disruption
Australian industry faces imminent and critical skills shortages.
This report captures some of the emerging socio-economic and human issues associated with adapting to a digitally enabled world.
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Deloitte-Adobe Rethinking the digital dividend: Government needs to deliver better citizen digital experiences.
Governments need to renew their commitment to digital transformation - not with more "IT projects" - but by focusing on improving and simplifying citizen experiences of government services, through better use of data and build digital platforms that support it.
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The new physics of financial services how artificial intelligence is transforming the financial ecosystem
Artificial Intelligence (AI) is changing how financial institutions get and keep customers.  AI offers the opportunity for significant market innovation. The one certainty is that firms must adapt their products and services for the day when AI automates customers' financial lives-or much of it, anyway-and improves their financial outcomes
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