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Study finds digital transformation in government still a work in progress. A survey of 40 Australian federal government decision-makers has found one quarter state their agency did not have an approved digital transformation strategy, while 50% are implementing transformation programmes now.
Key findings include:
88 per cent of respondents stated that IT systems would have to change and 45 per cent stated that new systems or major changes to existing systems would be required to accommodate Data Availability and Transparency legislation.
52 per cent believed it would have a significant impact on their agency’s data governance practices.
38 per cent of respondents stated that their agency had no plans to implement AI.
84 per cent have current or planned implementations for intelligent automation technology, mainly targeted at internal improvements to the back-office process, data usage and data quality.