IIM Newsletter - Digital Transformation Edition # 2

Dear fellow information professionals,
Recently there has been considerable commentary about the impacts on the 'way we work' from business leaders and academics. For instance, Assoc Prof Anya Johnson (Deputy Head of Discipline in Work & Organisational Studies at University of Sydney's Business School) said "If we'd just had the first lockdown and then the bounce back to normal working patterns, then it [Covid-19] might not have had any long-lasting effects. But, in fact, the disruption is big enough that I think it will change culture: it will recraft what work means, and how we work."
Because of all the complexities and changes facing business, IIM is continuing with our focus on Digital Transformation in this newsletter.
I would to take the opportunity to congratulate all the IDC Digital Transformation Award Finalists but, in particular, the DX Leader Finalists, for playing a determining role in setting the vision and being responsible for the execution of the Digital Transformation initiative.
If you have any Digital Transformation stories that you would like to share with the IIM community, please contact IIM's Secretariat at iim@iim.org.au.

Vladimir Videnovic
National President

How CIOs and CTOs can accelerate digital transformations through cloud platforms
Only 14 percent of companies launching digital transformations have seen sustained and material performance improvements. Why? Technology execution capabilities are often not up to the task. Outdated technology environments make change expensive. Quarterly release cycles make it hard to tune digital capabilities to changing market demands. Rigid and brittle infrastructures choke on the data required for sophisticated analytics.

Read article

IDC Digital Transformation Award Finalists Announced for Australia and New Zealand
IDC has announced this year’s finalists in the Digital Transformation (DX) Awards for Australia and New Zealand. The Awards recognise the achievements of organisations that have successfully digitised one or multiple areas of their business through the application of digital and disruptive technologies.

'DX Leader Finalists', for playing a determining role in setting the vision and being responsible for the execution of the DX initiative. Sets strategy for continuous transition from old to new tech and experimental to operational in the context of digital transformation, empowering employees, and enabling innovations that have been integrated into the organisation are:
Sally Copland, General Manager Digital, Countdown (New Zealand)
Mark Denvir, Director ICT, Auckland Council (New Zealand)
Michael Snell, ‎Service Strategy General Manager, Airservices Australia (Australia)
Josh Teichman, GM Digital, Monash University (Australia)

See finalists in all categories

How To Commence Digital Transformation
As an introduction to Digital Transformation this short video highlights the essential requirements for an organisations journey.

Link to video

Working from home: An Experiment
A virus is turning the world’s business world upside down. Karl Heinz Mosbach, CEO of ELO Digital Office GmbH, explains that the degree of digitization at companies is ultimately the deciding factor when it comes to productive remote work.
Businesses where digitization didn't play a large role up to now – they are having trouble with remote working or aren't even able to offer the option at all.

Read the full interview

AEC Case Study - Digitisation of Ballot Papers
Prior to the 2016 Federal Election parliament passed new legislation to change the senate voting system. Before that time most electors were required to put just 1 mark above the line, which meant the AEC were able to manually count the vast majority of ballot papers in the senate. The subsequent change to the legislation meant that electors were now required to mark 6 above the line and at least 12 below the line. This meant that the AEC had significant challenges as to how these votes were counted. 
For the 2019 Federal Election, Fuji Xerox DMS in partnership with the AEC developed an inbound management plan that handled over 15 million ballot papers across multiple Fuji Xerox DMS processing sites and a digitisation solution that included scanning the ballot papers and captured over 100 million fields. To meet the 27 day deadline Fuji Xerox DMS set up 8 processing sites and had 1500 dedicated employees Australia wide.
The 2019 Federal Election success was attributed to adopting the highly successful components of the 2016 Senate Scanning Solution along with improvements from the joint Project Improvement Review between the AEC and Fuji Xerox DMS. This lead to an accurate result, capturing data from 15,184,085 ballot papers in less than a 4 week period.

Link to video case study

Western Australia Police to Undergo Digital Transformation
Police Minister Michelle Roberts has announced a AU$ 39 million deal with a company, which connects people via reliable communication infrastructure, to upgrade the digital infrastructure at Western Australia Police stations around the State.. According to a recent press release, the improved infrastructure will form the backbone for the digital transformation of the WA Police Force.

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