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INSTITUTE FOR INFORMATION MANAGEMENT
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IIM Newsletters and Blog

IIM Newsletter Articles June 2019

30/5/2019

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What doctor? Why AI and robotics will define New Health - By PwC
Would you allow a medical robot with artificial intelligence (AI) to examine, diagnose and prescribe a treatment plan for you or a member of your family with cancer? Would you accept a robot as your primary surgeon? And if you were to do so, what would the human clinician do?

Read this interesting eBook by PwC

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2019 Global health care outlook - Shaping the future - Report by Deloitte

The adage, "What goes up, must come down" isn’t likely to apply to the global health care sector in 2019. Aging and growing populations, greater prevalence of chronic diseases, exponential advances in innovative, but costly, digital technologies - these and other developments continue to increase health care demand and expenditures.

New ways of working augmented by digital technologies can enable task-shifting and role enrichment to create a sustainable and flexible workforce that is able to respond efficiently and effectively to users’ needs.

View Report

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Five moves to make during a digital transformation – April 2019 Survey by McKinsey Digital

Surveyed executives confirm that digital transformations rarely achieve success. But in those that do lie the structural elements that may help organizations overcome the odds.

Link to Survey.

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Breaking the cycle of information chaos - John Mancini AIIM
Many organizations are on some sort of Digital Transformation journey – or they should be. Everyone wants to “transform.” But what exactly is Digital Transformation?

Ultimately, AIIM believes Digital Transformation is more than conventional change. Digital Transformation is about using information in brand new ways. Digital Transformation success or failure fundamentally rests upon radically redefined experiences with customers, employees, and partners.

View article
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Foster innovation to drive digital transformation - April 2019 By Jackie Wiles - Gartner
To drive digital transformation efforts, HR needs to look for ways to foster innovation, not just buy and build digital talent.

Business has long championed the need to "be innovative," but in the digital age, innovation is critical to competitive positioning (and perhaps survival), must be faster and more disruptive than ever, and must occur at scale.

Link to Gartner Resources

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Government Information - Open By Design - Online Videos

28/5/2019

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Perceptions of data ownership, rights to access information and data governance are evolving rapidly. People are demanding greater transparency, accountability and participation in decision making (including about access to information and data) – not only from government but also from companies, NGOs and the media. Openness is no longer optional. It must be embedded in organisational culture. This session builds on last year’s event “Government Information Accessibility”, which discussed the issues and challenges for agencies releasing information, and for citizens searching or requesting information. Speakers will share some of the drivers, benefits and practices of openness, including lessons from across Australia and the global open government movement.

Sonya Sherman: https://www.youtube.com/watch?v=h_Rdl098xZA
May Miller-Dawkins: https://www.youtube.com/watch?v=2V0mnL-8Y5M&t=6s
Mel Flanagan: https://www.youtube.com/watch?v=7vCl1hDG4fU

Presenters:

Mel Flanagan is creative director and service designer at Nook Studios, her company of researchers, storytellers, designers, and makers of information services. Mel has been involved in making theatre, film, documentaries and useful software tools for over 30 years. She is a pioneer in producing collaborative open government projects and designing data narratives to drive community and industry engagement. She is a local and global advocate for open government, transparency, public participation, open process, data sharing and open data initiatives such as open contracting and beneficial ownership - amongst many other things!

May Miller-Dawkins is an advocate, researcher and coalition builder who works with community groups, foundations, universities and governments to achieve more open government, corporate accountability and community control. She has a track record of bringing together unlikely groups to collaborate, influencing shifts in policy and practice and leading empirical research efforts that have provided new insights and informed new approaches. She was the Director of Governance and Transparency at The B Team and Research Director of Corelab in New York. She was previously head of research at Oxfam Australia. She currently serves on the Australian Open Government Forum as a civil society member and is a board member of Gender at Work.

Sonya Sherman is a librarian, archivist and records manager with experience at the coal face of delivering information services to diverse communities and business users. She is passionate about open government and digital government – their interplay and the role of information governance enabling both. Sonya has developed legislation and policy for public records, FOI, open data and data sharing in Australia, the UK and the Caribbean. She currently works with Objective Corporation, an Australian software company, designing information governance tools for government and regulated industries.

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IIM May 2019 Newsletter Articles

9/5/2019

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Using AI to unleash the power of unstructured government data – Article by Deloitte

Government agencies are awash in unstructured and difficult to interpret data. To gain meaningful insights from data for policy analysis and decision-making, they can use natural language processing, a form of artificial intelligence.

This article looks at applications and examples of natural language processing (NLP) across government.

Article Link

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An executive's guide to AI - McKinsey

An executive's guide to AI Staying ahead in the accelerating artificial-intelligence race requires executives to make nimble, informed decisions about where and how to employ AI in their business.

One way to prepare to act quickly: know the AI essentials presented in this guide.

Article Link

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Leading and Managing People-Centred Change – Free online course Durham University

Ensure people-centred change in your organisation stays on track

Many leaders and managers struggle when it comes to managing change, especially if it affects people. This course looks at how we can manage people-centred change effectively. You will learn the importance of bringing people with you through change, and consider the moments where change can go wrong and how to avoid them.

Change does not need to be overwhelming, if it is managed well - find out what those of us with leadership or management responsibilities can do to keep things on track with this course.

Article Link

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A selection of articles

"What You Must Know Before Creating an Innovation Culture" by John Bessant
https://blog.hypeinnovation.com/creating-an-innovation-culture

"A Tsunami of Disruption is Coming and it’s not AI…or Anything Else in the Hype Cycle" by Tim Stroh
http://www.innovationexcellence.com/blog/2018/09/16/a-tsunami-of-disruption-is-coming-and-its-not-ai-or-anything-else-in-the-hype-cycle/

"Design Thinking: The Power of Customer-centric Approach to Problem Solving"  by Luis Gonçalves
https://www.organisationalmastery.com/design-thinking/

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