INSTITUTE FOR INFORMATION MANAGEMENT - Newsletters & Blogs

IIM Newsletter Issue 10 – October 2019

7/10/2019

Skills: the job currency of the future.
As the jobs we are doing will change, so too will the skills that we need to succeed in them. Some of these are well-known; for example, the growing demand for people with coding and programming skills.
Download article

Digital Megatrends a perspective on the coming decade of digital disruption
Australian industry faces imminent and critical skills shortages.
This report captures some of the emerging socio-economic and human issues associated with adapting to a digitally enabled world.
Download article

Deloitte-Adobe Rethinking the digital dividend: Government needs to deliver better citizen digital experiences.
Governments need to renew their commitment to digital transformation - not with more "IT projects" - but by focusing on improving and simplifying citizen experiences of government services, through better use of data and build digital platforms that support it.
Download article

The new physics of financial services how artificial intelligence is transforming the financial ecosystem
Artificial Intelligence (AI) is changing how financial institutions get and keep customers. AI offers the opportunity for significant market innovation. The one certainty is that firms must adapt their products and services for the day when AI automates customers' financial lives-or much of it, anyway-and improves their financial outcomes
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IIM & DAMA "AI @ Work" Video August 2019

3/10/2019

Presenters:
Tony Krizan
Chief Financial Officer and Chief Information Officer, National Health and Medical Research Council (NHMRC)

Neil Brittliff, Data Scientist, Microsoft

Jovan Stojanovic, AI Enthusiast, City AI

Anthony Boyle, Director, Automated Reasoning Alliance

IIM Perth Seminar - August 2019 Presentation

1/10/2019

David Dunn from Smart Office Systems and the City of Nedlands Executive Director and the City's Information Analyst will presented:

Business Intelligence and Information Management using out of the box SharePoint and O365.

David spoke about the opportunities to manage business information and processes more effectively using Microsoft Office 365, Power BI and SharePoint-online.

The City of Nedlands shared their real-life experience and their journey from paper-based processing and legacy record management - to online processing with automated workflows and business intelligence dashboards. They will also outline the practical business benefits they achieved and share some of the challenges they encountered along the way.

Presentation View

City of Sydney Tender

30/9/2019

Unified Customer View - Customer Master Record Solution (CMRS) and Data Management Platform (DMP)
City of Sydney desires to improve our understanding and the way we communicate with our customers and stakeholders. Initially this will be by development of a trusted Customer Master Record Solution (CMRS), bringing together our disparate customer records. This will allow us to make updates across all relevant systems, facilitating excellent customer service and streamlining internal processes. It is envisaged that the solution will be developed on a Data Management Platform (DMP), which should improve Data Quality and reinforce Data Governance.
Via an open Expression of Interest, companies will be invited to propose their capability and solutions. They will be evaluated by their proposals for inclusion in a subsequent paid engagement to demonstrate abilities, proof of concept and innovative value add. During this engagement, companies will have the opportunity to better understand the problems, request additional information, and identify opportunities for unique value add.
Selection for a final contract award will be by evaluating the deliverables at the end of the engagement.
If you are interested in being involved in this upcoming Expression of Interest, please provide your contact details in this link by the 18th of October 2019 to be notified when this event opens.

Monica Barone
Chief Executive Officer.

IIM Newsletter Articles - September 2019

19/9/2019

Aligning strategy, workforce and technology – Deloitte January 2019
This is the third edition of the 'Digital Disruption Index'.Digital maturity is not just about technology and it is not just about what technology enables.
Digitally maturing organisations are able to adapt and align their strategy, workforce, culture and technology to meet ongoing digital advances in a way that other organisations struggle to achieve. This article by Deloitte’s outlines the characteristics that distinguish them.
Aligning strategy, workforce and technology – Deloitte January 2019 eBook Link

Your guide to bridging the analytics skills gap - SAS
A persistent skills gap plagues employers in all major industries, spurring SAS to provide additional resources that support the next generation of analytical talent. But we know the skills gap can mean different things to different people.
This e-book features interviews with those who employ, possess, and educate analytics talent. Keep reading to learn how employers, educators and students are working to fill the analytics skills gap.
Your guide to bridging the analytics skills gap link

Rethinking the digital dividend: Government needs to deliver better citizen digital experiences. Deloitte and Adobe.
Australian government agencies are making the transition to digital experience platforms.
Improved digital experiences have higher levels of satisfaction and can improve perceptions of government effectiveness and trust. This is important because trust in the Federal Government has been declining - from 49% in 2015 to just 42% in 2019. And while trust can wax and wane over time for a variety of reasons, Australia currently sits within the ranks of 16 national governments worldwide that are more distrusted than trusted (Edelman, 2019).
This eBook suggest that Governments need to renew their commitment to digital transformation – not with more 'IT projects' - but by focusing on improving and simplifying citizen experiences of government services, though better use of data and build digital platforms that support it.
Rethinking the digital dividend link

Guide to Developing a National Cybersecurity Strategy - ITU
The National Cybersecurity Strategy Guide, is aimed at providing an aggregated and harmonised set of principles and good practices on the development, establishment and implementation of national cybersecurity strategies.
Facilitated by ITU, twelve partners from the public and private sectors, academia and civil society agreed to share their experience, knowledge and expertise, producing a Guide that gathers existing know-how from the participating organisations as well as providing references to complementary publications, in order to ease access to available resources.
Cybersecurity is a fundamental factor in achieving socio-economic development. Yet, only seventy-six countries around the world have, publicly available, national cybersecurity strategies. It is therefore imperative to boost efforts to produce them. As the title suggests, the objective of the Guide is to instigate strategic thinking and help national leaders and policy-makers to develop, establish and implement national cybersecurity strategies
Guide to Developing a National Cybersecurity Strategy - ITU Link

Image & Data Manager Magazine Highlights

18/9/2019

IDM Magazine October - November 2019 Highlights

FEATURE & GUIDE: The Inevitability of Automation
Automated records and information management has been on the horizon for over ten years, but Australian government and regulated entities are only now making their first forays into the brave new world of automated control systems.
This timely feature in the October-November 2019 edition of IDM Magazine explores how to automate document capturing and storage to allow many organisations to drastically improve process visibility and apply automated retention.

PLUS: CASE STUDIES, INTERVIEWS, SPECIAL REPORT

Seven Pivots for Digital Transformation Success
How to Build a Knowledge Graph in Four Steps: The Roadmap From Metadata to AI
Data Dictionary vs Business Glossary: The Low Down

ENTERPRISE GUIDE
Showcase your company's solutions and capabilities to the wide readership of IDM magazine and also secure a 12 month listing on our on-line guides, promoted each week via the valued IDM Weekly newsletter.

IDM Magazine readers are hungry for information on products and solutions for document and records management, archiving and storage, enterprise capture, robotic process automation, collaboration, workflow, risk & compliance.

EDITORIAL & ADVERTISING DEADLINE September 30, 2019

Content submissions still welcome, contact bill@idm.net.au

IIM financial members receive a free subscription to IDM Magazine

Data Ethics Videos - UTS Sydney

1/9/2019

The following talks and Q&A from the recent UTS event.

Passiona Cottee: https://youtu.be/0h3ekHQCK9M
Matthew Beard: https://youtu.be/Hk9bKuCRYsA
Elija Perrier: https://youtu.be/d8f34_ND2lc
Tiberio Caetano:https://youtu.be/NSkbIu2ILvc
Panel: https://youtu.be/MTfhCOTyPkM

Data is now seen as a key resource and artificial intelligence applications are being used more and more by businesses and governments for decision-making, optimization and automation. It is becoming increasingly clear that if these activities are badly managed, people can suffer harm as a result of bad decisions, thoughtless design, and embedded prejudices. This session will explore the practicalities of:

Understanding the broader impact and risks of data design decisions.
Engaging the right stakeholder groups to ensure these risks are mitigated.
Making trade-offs in the design process.

Passiona Cottee collaborates on projects at the nexus of data, automation, privacy and ethics across both public and private sectors. She currently works as data scientist at the CBA and a sessional lecturer in privacy law at UTS. Passiona fuses Bachelor, Graduate and Masters qualifications in law and data science to enable the ethical use of machine learning.

Dr Matt Beard is a husband, dad, pop culture nerd and moral philosopher with an academic background in applied and military ethics. He is an Associate Lecturer at the University of Notre Dame Australia. Matt is also a Fellow at The Ethics Centre, undertaking research into ethical principles for technology.

Elija Perrier is a PhD candidate in quantum machine learning & AI at UTS. He is also a professional support lawyer at Hall & Wilcox.

Tiberio Caetano is Chief Scientist at the Gradient Institute. He has spent the last 20 years working on machine learning in numerous roles as a student, researcher, academic, entrepreneur and practitioner. He spent 10 years at NICTA and in 2012 he co-founded Ambiata, a data science NICTA spin-off focusing on applying rigorous scientific methodologies for personalised decision-making using machine learning, causal inference and randomised controlled trials.

IIM Newsletter Articles - August 2019

6/8/2019

Dear Fellow Information Professionals

Hereby we present you with another issue of the IIM e-newsletter. One of the key topics that we added to your repertoire of explored themes is Artificial Intelligence (AI) and it is not a coincidence.

AI was one of the hot topics explored at the launch of the Information Awareness Month (IAM) 2019 event titled "Many Voices, One Message", which was organised and hosted by several professional associations, including IIM. The summary of this event is now published in a brochure, available at: https://www.iim.org.au/uploads/4/9/6/7/49678653/2019_information_awareness_month_summary_booklet.pdf

Artificial Intelligence (AI) is a discipline that uses the available information to simulate natural intelligence and solve complex problems, with the objective to find an optimal solution and increase the chance of success.

Your IIM plans to bring more content and events related to implementing modern ways of solving business problems.

IIM joined forces with DAMA Australia to organise a series of seminars titled "AI @ Work", which will expand on the success of IAM 2019 and further explore practical use and experiences related to implementing solutions based on AI. We work with DAMA Australia to make these events available via web to all our members across Australia.

I hope that you will enjoy articles in this newsletter curated by Linda Shave and I look forward to seeing you at one of our events in the near future.

Vladimir Videnovic
President
Institute for Information Management

Artificial Intelligence: Australia's Ethics Framework
Data61 is working to enhance the role of ethics within artificial intelligence.
Artificial Intelligence (AI) has the potential to increase productivity, create new industries and provide more inclusive services. For Australia to realise these benefits however, it will be important for citizens to have trust in the AI applications developed by businesses, governments and academia. One way to achieve this is to align the design and application of AI with ethical and inclusive values.
Link to more information

Our Future World: Global Megatrends Report
This report describes the outcomes from a CSIRO global foresight project. It presents six megatrends that will have a major impact on Australia over the next 20 years.
In this seminal report, CSIRO Futures identified six social, economic and environmental megatrends that will have a major impact on Australia over the next 20 years. The report has garnered widespread interest and has been used as the basis for numerous strategic planning workshops and exercises across Australian industry and government.
Download the report

AI News - How Research of Rats Can Enable Autonomous Cars and Robots Navigate Better
Someday, as autonomous cars speed down our roadways and robots perform elaborate rescue operations too risky for humans to carry out, we may have rats to thank. Well, more specifically: rats, a box of Froot Loops, and a team of Boston University neuroscientists.
The study, partially funded by a $7.5 million multidisciplinary grant from the Department of Defense, offers valuable insights into the workings of the brain's navigational system -- knowledge that could be leveraged to create smarter autonomous vehicles that can find their way around obstacles as well as living organisms.
Read more

IIM Newsletter Articles July 2019

6/7/2019

IIM Perth Breakfast - August 22nd 2019

The second in the series IIM's Demystifying Intelligent Information Management.

David Dunn from Smart Office Systems and the City of Nedlands Executive Director and the City's Information Analyst will present:
Business Intelligence and Information Management
using out of the box SharePoint and O365.

More information: https://www.iim.org.au/events

Understanding Business Intelligence in the Context of Health Care - By Tobias Mettler Linkoping University, Sweden.

In today's fast changing health care sector, decision makers are facing a growing demand for both clinical and administrative information in order to comply with legal and customer-specific requirements. The use of Business Intelligence (BI) is seen as possible solution to this actual challenge.

As the constituent research about BI is primarily focussed on the industrial sector, it is the aim of this contribution to translate and amend the current findings for the health care context.

Link to Research Paper

Artificial Intelligence in Healthcare - Academy of Medical Royal Colleges - Report 2019

This report is not meant to be an exhaustive analysis of all the potential Artificial Intelligence (AI) holds or what all the implications for clinical care will be. It is instead a snapshot of 12 domains that will be most impacted by AI and looks at each from a clinical, ethical and practical perspective.

The report does however, consider how AI might affect the diagnostic disciplines, because that is already with us in some form.

Link Healthcare, Artificial Intelligence, Data and Ethics - A 2030 Vision

Healthcare, Artificial Intelligence, Data and Ethics - A 2030 Vision - By Microsoft 2018

Healthcare systems globally have been undergoing a profound digital transformation. With that has come the creation of a wealth of data that has significant potential to help identify diseases earlier, create and improve treatments and improve the lives of patients across the globe.

Unfortunately, even with advances in data protection and governance, health data is not easily accessible by the researchers, patients and doctors when they need it to help realize better outcomes. Patient-data have been locked away in numerous silos, limiting the ability to combine data and leverage it to drive innovation. And there are significant privacy and trust issues that we will need to overcome before we can effectively leverage large ecosystems of data for broader uses and drive healthcare benefits for us all.

Link Healthcare, Artificial Intelligence, Data and Ethics - A 2030 Vision

Artificial Intelligence: governance and leadership - White paper - Australian Human Rights Commission and World Economic Forum 2019

The Australian Human Rights Commission and the World Economic Forum are working together to explore models of governance and leadership in artificial intelligence (AI) in Australia. This White Paper has been produced to support a consultation process on this issue.

Scandal and controversy connected to new technologies have increased public concern regarding decision-making that uses AI, data privacy, cyber security, political influence and labour market shifts. Our challenge as a nation is to ensure these technologies deliver what Australians need and want, rather than what they fear.

Link Artificial Intelligence: governance and leadership white paper.

Bernadette Bean South Australian Records Management Service Excellence Award

Do you know of a current or past eligible SA individual, team, group, student, researcher or volunteer (including a quiet achiever) who deserves to be recognised and celebrated due to their records management service excellence?

If so, this is a reminder that nominations for the new Bernadette Bean South Australian (SA) Records Management Service Excellence Award (https://bbrmaward.com) close on 31 July 2019, with the winner to be announced in September 2019.

The Next Generation of Intelligent Automation for Government and Healthcare Agencies

The Blue Prism team is bringing Professor Leslie Willcocks, a global thought leader and author on automation and the future of work to Australia and New Zealand, to lead a series of high value Free Breakfast Seminars in August.

Entry by prior registration only. All event enquiries to be directed to: anzevents@blueprism.com

Many Voices, One Message

2/7/2019

On 1 May 2019, 60 people joined professional associations and industry leaders at the University of
Canberra for discussions on contemporary information and data management trends and challenges,
and developed solutions to embrace opportunities. The event also launched Information Awareness
Month for 2019 with the theme ‘Innovation with Information’.
Discussions were facilitated and followed the ‘world cafe format’ where everyone was encouraged
to contribute and explore different views. Participants spent 20–25 minutes discussing a topic and then
moved around the room to discuss other issues at other tables.

2019 Information Awareness Month Summary Booklet