Journey to Success - An Information Management Capability Development Framework - By Vladimir Videnovic, Institute for Information Management. January 2019

In this paper Vladimir Videnovic declares that the importance of Information is not new. From the beginning, this millennium was characterised by processes moving online and systems of record transitioning to the digital realm. Although information was identified as an essential corporate asset almost two decades ago and information management was claimed to be a top strategic priority in both public and commercial sectors, most organisations still struggle to improve the maturity of their information management capability.

With this in mind and 15 years of observing organisations in the public and commercial sectors in the ANZ and ASEAN regions, Vladimir Videnovic, Institute for Information Management has put together a paper titled "Journey to Success – an Information Management Capability Development Framework".  The paper proposes a multi-faceted approach in establishing a modern information management capability. It observes common organisational challenges in the handling of information.  Further, the Journey to Success - an Information Management Capability Development Framework aims to deliver a roadmap for an optimal Information Environment.  An Information Environment that is based on four principles with a focus on the Right Approach, building the Right Team, being supported by the Right Technology in order to deliver the Right Results. 

Vladimir observes how top performing organisations utilised organisational capabilities and leveraged their technology enablers in order to create and implement information strategies.  Strategies that facilitate organisations to enhance capturing quality data into their transactional systems, enabling them to provide better access to information and to better identify how to transform their data for reporting and processed into information and intelligence.  Strategies that provided better access to information, allowing them to efficiently use good quality information, gain appropriate business insights and continuously optimise their performance.  On the other hand Vladimir also notes that many organisations lacked an understanding of the importance of information to their business and did not have a defined information strategy.

The paper "Journey to Success – an Information Management Capability Development Framework" transforms the research findings and results by Vladimir into an approach to achieving an optimal information eco-system, enabling organisation to become information-powered and continuously review and optimise its information management capability. His paper provides the basis for building a modern information environment, addressing the current and future information needs of an organisation.  It suggests a multi-faceted approach in establishing a modern information management capability using the Information Management Capability Development Framework.

Link to Paper

The 2018-2019 Cybersecurity Trends by Sam Olyaei, Sr. Principal - Gartner

Cybersecurity Isn't Just About Protecting Information Anymore - An interesting report by Gartner on Cybersecurity Trends.

Report Link

Message from IIM President Vladimir Videnovic

Welcome to the first IIM Newsletter for 2019.  The IIM Board and I will be working hard to make 2019 a year of education and insight to meet the challenges in a continually evolving information management industry.  With this in mind we have a busy schedule ahead and are proud to be starting the year with the IIM Workshop Day being held on the 20th February 2019 in Canberra (for more information see below).  

IIM proactively promotes innovation and in bringing industry specialist, professionals, academics, vendors and users together.  The IIM Workshop Day will be one of many events that our members will see over the next months and I encourage all our members to join in.

Deloitte - Becoming an Insight Driven Organization Realize return on your analytics investment sooner
An Insight Driven Organization (IDO) is one which entrenches data, insight and reasoning into the decision-making processes of the organization. It not only turns analytics into a core capability across your organization, it promotes a culture of data-driven decision-making. In essence, it gives everyone access to the insights they need to inform their decision-making, tackle complex business problems and answer the ‘what’s next’ question. 

This eBook provides an enlightened approach to data analytics.

Link to PDF eBook

The Technology- Driven Future of Project Management. Capitalizing on the Potential Changes and Opportunities

Technology is enabling innovation more quickly than even the most optimistic organization thought possible just a few years ago. Shifts in the workforce, employee models and customer expectations are all driving organizations to take advantage of this opportunity for change.  In the context of project management, there is ever-increasing pressure to deliver more quickly and efficiently, leading to the adoption of new technologies.

This will likely drive significant change to the structure and nature of project management, project teams and even projects themselves. In this whitepaper, we'll examine these potential changes and the opportunities they may create. 

Download PDF Whitepaper

AI will transform project management.  Are you ready? Transformation Assurance By PWC, 2018

In this article, PWC explain how AI is set to change project management practice, what obstacles need to be overcome, and how project managers can prepare themselves to stay relevant in a fully integrated, automated and predictive project management world.

Download PDF Whitepaper

IIM Business Analytics Community of Practice Presentation 
From Data to Action: Interactive Dashboards Driving Your Decisions
Presenter: Vladimir Videnovic, IIM National President

Interactive Dashboards provide a visual display of the most important information that information consumer needs to maintain his/her situational awareness, inform the decision-making process and assist in accomplishing one or more objectives.  They make data open and accessible to business users and provide means to measure the performance and success in achieving predetermined goals and targets.

This session of the IIM Business Analytics Community of Practice introduced the key functions expected from interactive dashboards, discussed why is the topic of dashboards and business intelligence still one of the CIO's key priorities for the last two decades and provided an overview of good practices and success factors related to the delivery of this important component of an organisation's enterprise information management capability.

More....

AIIM Industry Research Report - The state of intelligent information management - in partnership with M-Files - 2018

In this industry research AIIM believes that "Intelligent Information Management" is a better "verb" to describe what organizations are trying to "do" with content and information than ECM. Intelligent Information Management is not a technology segment.

In February, 2018 AIIM set out to quantify what organizations thought of ... the explosion of data and advances in artificial intelligence and machine.

To find out more download the eBook findings and report.

EDI Learning Resource Hub sponsored by OpenText

Electronic Data Interchange (EDI) is the computer-to-computer exchange of business documents in a standard electronic format between business partners.

More than 85% of all electronic business transactions take place using Electronic Data Interchange (EDI). Whether you are looking to optimise B2B collaboration, streamline B2B integration, reducing errors, increasing processing speeds or just wanting to explain EDI benefits to your colleagues, this EDI Resource Hub sponsored by OpenText is for you.

EDI Learning Resource Hub

Embrace Artificial Intelligence - Data Makes Possible with Jason Silva 19 Sep 2018 - Uploaded by Western Digital Corporation

Artificial intelligence is at the core of promising technologies such as autonomous vehicles and precision medicine.  Many people, however, remain fearful of its misuse. 

Watch futurist Jason Silva explain why we should embrace the future being made possible by artificial intelligence.

Embrace Artificial Intelligence - Data Makes Possible

Big Data: Statistical Inference and Machine Learning by Queensland University of Technology (QUT) - Join Free

Learn how to apply selected statistical and machine learning techniques and tools to analyse big data.  This course is part of the Big Data Analytics program, which will enable you to gain the big data analytics skills that are in demand today. 

Business Fundamentals: Project Management by The Open University - Join Free

Gain the basic skills to manage all phases of project lifecycles effectively, using the most appropriate methods and tools. Whatever the type or scale of your project, delivering great results, on time and budget, is always a challenge.

This online course introduces you to the essential skills and processes that support successful project management and helps you apply them to your own context.

Link: Business Fundamentals: Project Management

Fundamentals of Project Planning and Management by Darden School of Business, University of Virginia - Join Free

Learn the basics of project planning and management so you can run effective projects at work or in daily life. Projects are all around us.

Virtually every organisation runs projects, either formally or informally. In this course you will learn planning principles and execution methods so your projects can be run more effectively and efficiently at work and in daily life. You'll discover the language and frameworks for scoping projects, sequencing activities, utilizing resources, and minimizing risks.

Link: Fundamentals of Project Planning and Management

Cloud Computing Services - Cloudurable Introduction to Kafka – Published 2017
What is Kafka? Kafka is a platform for building a fault tolerant, distributed publish-subscribe messaging system engineered for processing of high-volume data streams, which is able to handle hundreds of thousands of messages.  This 79 page eBook provides a comprehensive overview of topics such as:

• What is Kafka
• Kafka Usage and Use Cases
• Who uses Kafka
• Kafka Fundmentals etc.
  

Cloudurable Introduction to Kafka

Dark Data Analytics - By Complexity Labs - Published February 2018

This video highlights that the dark data explosion of data is far outstripping our capacities to use it. A small fraction is in a traditional structure form that is easily accessible and usable by organizations, a larger section of big data is unstructured but at least somewhat accessible, while the vast majority is simply hidden all together going unseen and unused, this, we can call dark data.

Data may be considered dark for a number of different reasons because it is unstructured, because it is behind a firewall on the internet, it may be dark because of speed or volume, or because people simply have not made the connections between the different datasets.

In many organizations, large collections of both structured and unstructured data sit idle. On the structured side, it's typically because connections haven't been easy to make between disparate data sets that may have meaning- especially information that lives outside of a given system, business unit or function. 

Dark Data Analytics

Is your data catalogued and governed?  The truth about data lakes and data warehouses - Andre De Locht IBM Analytics Published August 2018

Uncover why the data catalog is the real differentiator that makes or breaks a data lake environment.

Learn more about the power of the data catalog with this video published by IBM Analytics.

Is your data catalogued and governed?

A Guide to Robotic Process Automation – By The Robotic Workforce.

Robotic Process Automation may sound like futurist science fiction, but for many organisations, it's an essential part of their everyday operation and is already delivering significant benefits. So exactly what is RPA and what does it mean for your organisation? A Guide to Robotic Process Automation by The Robotic Workforce.

Link to A Guide to Robotic Process Automation

Funding Grants for Women’s Leadership Development - Women & Leadership Australia (WLA)

Women & Leadership Australia (WLA) has a vested interest in improving the diversity and strength of the IT sector, and our Charter recognises the important and positive role that women can contribute as a result of increased participation.  Women & Leadership Australia (WLA) is administering a national initiative to support the development of female leaders across Australia’s IT sector.

The initiative is providing women working in the sector with grants to enable participation in a range of leadership development programs.

The leadership development programs are part-time and delivered nationally via WLA’s blended learning model. Scholarship funding is strictly limited and will be awarded based on a set of selection criteria being met.

Expressions of Interest: Find out more and register your interest by completing the
Expression of Interest form here prior to September 7, 2018:
www.wla.edu.au/funding

Risk and control considerations within robotic process automation implementations – Published by EYGM Limited 2008

Maintaining a "finger on the pulse" of RPA risk and control across an organization represents a worthwhile investment to proactively manage the changing business processes and, ultimately, protect against potentially newsworthy repercussions.

Measure and monitor your RPA risk and control profile before becoming a statistic.

Risk and control considerations within robotic process automation implementations

Cisco Live 2018: Emotional AI and the Future of Work

Dr. Rana reveals eight major ways that emotional AI will transform the future of work from productivity companions and human robot teams, to a complete re-imagination of our travel experiences and how we connect with one another.

Cisco Live 2018: Emotional AI and the Future of Work

The National Archives of Australia and now updated their Digital information and records management capability matrix and recently announced the release of their beta Information management and data capabilities tool.
 
The Information management and data capabilities tool can be used by employees and their organisation to determine what skills and knowledge are needed to create and manage information and data effectively to meet business and accountability requirements.  The aim of the beta version is to help facilitate feedback on use ability, accessibility and content.   
 
The Archives continues to engage with professional bodies and Government agencies to finalise content around professional development activities, with specific focus on the 'next steps' component of the tool.
 
Release of NAA Beta Information management and data capabilities tool

White Paper - API-led Commerce Drives Next-Gen Digital Experiences by BloomReach and commercetools - Published 2017.
 
This interesting white paper discussed 'How APIs Enable the Seamless Integration of Content and Commerce'.  APIs (Application Programming Interfaces) make the world go around. 
 
Regardless if you issue an order in a webshop, make a reservation at your favorite restaurant or pay an invoice online, the chances are that you are encountering several APIs. In most of today’s digital interactions, APIs are serving in the background. In other words, they have emerged as the foundational currency for the web.

API-led Commerce Drives Next-Gen Digital Experiences

The Chatbot Imperative: Intelligence, Personalization and Utilitarian Design – Published by Cognizant 2017
 
Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world’s leading companies build stronger busi­nesses.  This whitepaper provides an interesting insight into the world of Chatbots.
 
Chatbots don’t need to impersonate humans; to boost business outcomes and deliver superior experiences, they must quickly deliver responses that speak directly to individual human needs and continuously learn so they can apply meaningful responses to these unique requirements over time.

The Chatbot Imperative: Intelligence, Personalization and Utilitarian Design

Artificial intelligence and privacy - Report, January 2018 – Published by Datatilsynet, The Norwegian Data Protection Authority
 
Most applications of artificial intelligence (AI) require huge volumes of data in order to learn and make intelligent decisions. Artificial intelligence is high on the agenda in most sectors due to its potential for radically improved services, commercial breakthroughs and financial gains.  In the future we will face a range of legal and ethical dilemmas in the search for a balance between considerable social advances in the name of AI and fundamental privacy rights.
 
This report aims to describe and help us understand how our privacy is affected by the development and application of artificial intelligence.

Artificial Intelligence And Privacy

Explore our NEW IIM Website for a range of resources in respect to the General Data Protection Regulation (GDPR)

Links to PDF resources include:

• Office of the Australian Information Commissioner - Australian businesses and the EU General Data Protection Regulation (PDF version)
• Deloitte Risk Advisory - General Data Protection Regulation (GDPR) - Deloitte NWE Privacy Services–Vision and Approach (PDF version)
• Deloitte - Protecting your EU customers EU General Data Protection Regulation (PDF version) 
• PwC - Technology’s role in data protection – the missing link in GDPR transformation (PDF version)
  

Link to IIM Knowledge Resources

Agile Project Delivery Confidence - Mitigate project risks and deliver value to your business – Published by PwC July 2017

When Agile becomes an organisation’s standard project delivery methodology, it changes the way projects are managed and controlled. This paper explores how to create value for your organisation by building the right capabilities, unleashing your potential and gaining confidence to deliver the best product to market, while minimising delivery risks.

Download PDF eBook

[Webinar Replay] From ECM to Intelligent Information Management - AIIM International - Published on Feb 22, 2018

What organizations are doing with content has outgrown the traditional definitions. We need a new “technology roadmap” for the information management capabilities that are critical to Digital Transformation and to meeting the challenge of radically redefining experiences with customers, employees, and partners. Follow along as we explore Intelligent Information Management. 

View Webinar

Webinar: How Artificial Intelligence is Changing the Way the World Manages Information - M-Files Intelligent Information Management - Published on Mar 15, 2018

Watch this 30-minute webinar to learn how to unlock the value of information to drive innovation, how to combat multiple repositories and information silos, empower innovation while maximizing existing IT investments and mitigate migration.

View Webinar