Host: Matt Moore Information Innovation @ UTS
Date: 11th October 2018 Time: 6:00 pm to 7:30 pm
Register Interest @ https://www.meetup.com/en-AU/Information-Innovation-UTS/events/251934697/
Organisations have spent millions on information and knowledge systems over the years and it is not always clear that they have extracted maximum value from those investments. Getting business value from these systems requires people to use them, and poorly designed systems that do not support work typically send staff into avoidance mode. Knowledge and information professionals have often struggled with this problem. In this joint session between ISKO Singapore and the Information Innovation Group at University of Technology Sydney, we will be discussing how to design information and knowledge systems to ensure user adoption and therefore return on investment.
This will be a virtual and face to face session. We'll have presentations from industry experts and practitioners and a panel discussion followed by a Q&A with audiences in Singapore and Australia. The format will be 3 x 10 min presentations by industry experts and practitioners followed by a discussion panel and then Q&A.
About the Speakers
"Designs that draw people to participate: examples of good practice"
James Robertson is one of the global experts on intranet strategy and design. He is the author of Essential intranets: inspiring sites that deliver value, What every intranet team should know and Designing intranets: creating sites that work. He is also the founder of the Intranet and Digital Workplace Awards (formerly Intranet Innovation Awards). James is the founder and managing director of Step Two, a vendor-neutral consultancy located in Australia.
"Design principles for adoption"
Michael Sampson is a research consultant, industry analyst, and internationally recognised expert on collaboration technology and user adoption. In addition to his consulting work at The Michael Sampson Company, he is also Research Consultant at Silverside in the Netherlands, helping clients with Office 365 and developing the PACE methodology, and Industry Analyst at Osterman Research. Michael is the author of seven books, including Re-Imagining Productive Work with Office 365, User Adoption Strategies (2nd Edition), and Collaboration Roadmap.
"The mysterious case of the disappearing user: why just doing user needs analysis is not enough"
Patrick Lambe is the author of Organising Knowledge: Taxonomies, Knowledge and Organisation Effectiveness (Oxford 2007), one of the leading books in knowledge organisation. He is co-founder and Principal Consultant of Straits Knowledge, Visiting Professor in the KIM PhD programme at Bangkok University, and President of the ISKO Singapore Chapter. His latest book, co-authored with Nick Milton, is The Knowledge Manager's Handbook, published by Kogan Page (London 2016).
About the Panelists
Bill says this about himself. "Hong Kong has been my home base since 1989. I've worked in records, information and knowledge management since 1978 at large public and private organisations, such as New York University Law School, Philip Morris International, Hong Kong Airport Authority, Galaxy Entertainment and Hong Kong University. I’ve had some success and some failure. Both are equally important."
Carolyn is Associate Director, Knowledge and Practice Support (Australia) and Co-Lead, K&L Gates Australian Innovation Committee. She is a practice support lawyer and Special Counsel with a broad range of experience in Australian legal services, and a passion for legal innovation. In her current roles she leads a national team focused on creating sustainable precedents, knowledge management, process improvement, digital adoption and innovative approaches to client services delivery. Carolyn is also a sessional lecturer in the Masters of Digital Information Management at UTS.
IIM Member Discount Applies: Use Discount Code (IIM18) for a 20% discount.
Registration Link: https://www.eiseverywhere.com/350379?discountcode=IIM18
Summit Website: https://www.futuredata.events/
As organisations become more data-driven, and there is more data, the FutureData conference explores different approaches and creative ways to capture, store, manage, analyse, find insights and generate direct benefit from data.
The two-day program will feature speakers both from legacy businesses discussing how data is delivering new insights and transforming their business, as well as the new innovators whose success is driven by the value in and their ability to leverage data. The agenda will highlight practical case study sessions and dynamic, info-sharing panel discussions that go beyond the hype and give tangible takeaways on how to gain real results from data, as well as consider where it’s headed next.
FutureData 2018 will host Chief Data Officers; Data Scientists; CIOs; CTOs; Heads of Enterprise Data Strategy & Architecture; Analytics professionals; Data Management leaders; Information Managers; Business Intelligence Heads; Enterprise Data Architects; Innovation Managers; Heads of Customer Insight; Big Data Solutions Leads.
FutureData is organised by Hannover Fairs Australia, part of the global Deutsche Messe group and organisers of CEBIT AUSTRALIA.
Gabriel Garcia, Global Head Mobile Apps Marketing and Head of Marketing Expedia APAC, Expedia
Kathryn Gulifa, Head of Customer Analytics Innovation, Customer Data & Analytics, Marketing, NAB
Steve Brennen, Marketing Director ANZ, Uber
AuSKM will hold its second major event in Melbourne, including hosting the annual face-to-face gathering of the country leaders of the Global Knowledge Management Network (KMGN).
The Australian Society for Knowledge Management (AuSKM) is proud to present a two-day knowledge management event in Melbourne from the 13th to the 14th of Knovember 2018. The theme this year is: “Creating Knowledge for a New Generation”.
This is an interactive event by the profession, for the profession, presented by AuSKM, RealKM, and Intelligent Answers.
This year we are pleased to incorporate the Knowledge Management Global Network summit on 12 November and conference delegates are welcome to meet our international visitors.
Mix with international and Australian speakers and facilitators including; Vincent Ribiere (Thailand), Rudolph D’Souza (India), David Lamotte (France/UK). These are joined by our local presenters: David Williams, Vanessa Tolkha, Shawn Callahan, Alexandra Lederer, Arthur Shelley, Stuart French and Kellie Nuttall.
Purchase your tickets at: www.stickytickets.com.au/71359