IIM Newsletter November 2010


    IIM Newsletter November 2010

Vladimir Videnovic
National President

Dear Member,

With the end of the year approaching, IIM will be holding it's Annual General Meeting on the 30th November in Melbourne in conjunction with the Melbourne Branch seminar where Barbara Reed will be speaking on "Standards - Enablers or Inhibitors?". Barbara  is the Head of the Australian Delegation to TC46 SC11 responsible for the development of the ISO 15489 in records management and a member of IT21, Standards Australia's Committee on Records Management.

Whilst nominations for Director have closed, there is always opportunities for anyone interesting in making a contribution to the industry to join one of the State Committees. The primary role of the state committees is to organise the regular state seminars and by joining one of the committees you will be able to ensure the seminars and workshops remain relevant to you and you colleagues.

If you are interested in joining one of the state committees or nominating yourself for one of the vacant Board positions, please call Robert Goode at the IIM Secretariat on (03) 9536 3116.

In this edition of the Newsletter, we are featuring a whitepaper
"How Australian companies can extract more value from business intelligence" courtesy of  KMPG. The report highlights that even though business intelligence opens up new frontiers, companies are failing to extract the maximum benefit from the technology.

This newsletter also includes an AIIM International presentation "A Future History of Content Management". The presentation looks at where the ECM industry is headed, How will the evolution of Social Business Systems affect the future of ECM and What are the issues facing end users who wish to better leverage their information management issues?.

Finally, the Organisational Learning Special Interest Group has is staring to gain momentum with two functions been held in Sydney this month. Thanks to Dr Elyssebeth Leigh for facilitating these events.
Vladimir Videnovic

IIM Members are reminded membership renewals re now due. If you need your membership renewal notice for 2010-11 reissued please call the Secretariat on (03) 9536 3116. Remember: as a professional association your membership dues are tax deductible and only financial members can be allocated free passes to conferences as they become available.

The Institute for Information Management is please to announce the following event:
Government Budget Information Management Workshop
Location: National Museum of Australia, Canberra               Date: Wednesday 9th February 2011
Formulating and managing budgets is a fundamental element of any organisation’s financial management framework. Effective budgeting significantly contributes to the achievement of an organisation’s targets and objectives. Formulating and managing budgets within the public sector brings a set of unique demands and challenges, including collecting non-financial information, multi-stage approval of new proposals and harmonisation of internal and external budgets.

This workshop will facilitate discussions about practical experiences and leading practices in managing budget information in function of implementing and continuously optimising the efficient budget process in the public sector.

More information on this event shortly.

How Australian companies can extract more value from business intelligence
Author: Kirsten works within KPMG’s IT Advisory group

Business intelligence (BI) technologies continue to open up new frontiers in executive insight and business decision making. Yet despite its potential, organisations struggle to extract maximum value from the technology. 

A recent research report by KPMG shares insights gained from interviews with leading BI project managers and consultants. The report explores the perspectives of respondents on common BI challenges and their recommendations on how to maximise value from existing BI initiatives. Key findings from the report include: 
  • BI projects differ from other IT projects as they are highly bespoke, they never end and they require multiple layers of expertise to achieve success. As a result, BI projects expose organisations to higher risk and more complexity than most other technical solutions. 
  • Projects can be heavily constrained by upfront assumptions and a limited understanding of what BI is, or what it truly means for the organisation. 
  • Organisations can underestimate the work involved in extracting the ‘right’ data from source systems. 
  • It can be easy to lose sight of how BI projects fit into the bigger picture across the wider needs of the business as BI initiatives are typically driven in a bottom up fashion. 
KPMG’s Business Intelligence framework is designed to help clients get the right balance of expenditure between technical and organisational infrastructure and ultimately, improve the return on investment in information. For more information, please contact Prashant Khanna at prkhanna@kpmg.com.au    .

Prof John McMillan AO has been appointed Australian Information Commissioner designate until the the Office of the Australian Information Commissioner (OAIC) opens on the 1st November.The OAIC has been created to bring together three functions:
  • freedom of information functions, in particular, oversight of the operation of the Freedom of Information Act 1982 and review of decisions made by agencies and ministers under that Act (see the Freedom of information section of this site)
  • privacy functions, conferred by the Privacy Act 1988 (see the Privacy section of this site) and other laws
  • government information policy functions, conferred on the Australian Information Commissioner under the Australian Information Commissioner Act 2010 (see the Information policy section of this site).
Prof John McMillan AO will be appointed Australian Information Commissioner in November 2010, to head a new office responsible for freedom of information, privacy protection and advice to government on information management policy.

Standards for Capture
The third round of consultative forums starts on Tuesday 16 November 2010.

Come along to one of these forums and let us know what you think about the draft Operations Management & Storage Standards and Specifications which were recently released for public exposure. Forums run for approximately two hours and will be held in Ballarat, Shepparton, Traralgon, and Melbourne CBD. Morning or afternoon tea will be provided.

For details of these forums and to reserve your place, please visit our blog <http://bit.ly/drztgF>.

Operations Management Standard & Operations Management Specification
Public exposure drafts of the following Victorian Recordkeeping Standards documents are now available for your comment.

The Public Record Office Victoria are very keen to get your feedback on these draft documents to ensure they are clear, relevant and practical. Please click on the links below to download a Word version of the documents for review. You can post your comments directly on our blog or alternatively, you can email them to standards@prov.vic.gov.au. Comments close on Friday 3 December 2010. Your feedback will be used to improve the quality of these documents prior to publication. We would like to thank our Advisory Group members for their valuable assistance with the development of these documents.
Operations Management Standard <http://bit.ly/czsTsp>
Operations Management Specification <http://bit.ly/aL9xcJ>
Event Sponsor
Event Date
Event Details
National & Victorian Branch
Tuesday 30th November 2010
Annual General Meetings
Event Time: 4:30pm
Venue: Coopers Inn Hotel, Melbourne
National: Event Link Vic Branch: Event Link
a special interest group of 
Organisational Learning (Special Interest Group) Wednesday 24th November 2010 Professor John P Milton
Event Time: 6:00pm - 8:00pm
Venue: Sydney - UTS, Broadway Campus 
Tuesday 30th November 2010
"Standards: Enablers or  Inhibitors?
Event Time: 5:00pm
Venue: Coopers Inn Hotel, Melbourne
Guest Speaker: Barbara Reed
Brisbane Thursday 2nd December 2010 "Information Management & Governance In The 21st Century" Seminar & Workshop
Event Timings: 12:00pm - 2:00pm Seminar
2:00 - 3:30pm Workshop
More Information & Registrations
Venue: Institute of Chartered Accountants, 
Central Plaza One, Level 32 345 Queen Street

This AIIM presentation is an excerpt from a much longer series of presentations based on a series of meetings with a Task Force of leading ECM suppliers and interviews with 20+ senior IT executives from end user organizations. The meetings were led by Geoffrey Moore, author many technology books and publications, most notably Crossing the Chasm and Inside the Tornado.

The purpose of the taskforce was to think through the following questions.
  • Where is the ECM industry headed?
  • How the evolution of Social Business Systems affect the future of ECM?
  • What are the issues facing end users who wish to better leverage their information management systems?
Click on the logo to view the presentation
Image & Data Manager Highlights 
The hub for information management and digital collaboration in enterprise and government

In addition to receiving a copy of Image & Data Manager, IIM Financial members also receive weekly IDM Electronic Newsletters
Highlights from the recent Newsletters include:
Information advantage to EMC
As President of the Information Intelligence Group at EMC, Mark Lewis directs the strategy for a division that employs more than 2600 people. He develops the global giant’s strategy and solutions for enterprise search, document management, collaboration, archiving and ediscovery. While in Australia for a recent visit to EMC’s customers in the financial and government sector, which include the Commonwealth Bank, Macquarie Generation and BHP Billiton, Lewis outlined his thoughts on where enterprise content management is headed. <<more>>

Enterprises at the ECM frontline battle content chaos
Three Australasian enterprises set out their ECM strategy to deal with workflow and document-centric collaboration. <<more>>

MidCoast Water takes on Objective
NSW’s MidCoast County Council (trading as MidCoast Water) has selected Objective Corporation’s content, collaboration and process management solution. <<more>>

Secure messaging adds the missing link for ACT Health
A secure messaging network has gone live in the ACT to allow doctors hospitals and healthcare providers to communicate via the HealthLink communication network. <<more>>

365 spells out Office in the cloud
A new version of Microsoft’s cloud based Office suite has been launched, dubbed Office 365. <<more>>

What's driving DIY edicovery?
David McGrath continues his series of articles looking at the drivers for insourcing ediscovery and the overlap with information management. How should the whole process be approached. <<more>>

In other news
CIO Magazine
Sydney Water deploys collaboration to address knowledge management
26th October 2010, Author Lisa Banks 
Sydney Water has moved to address risks associated with an ageing workforce though the deployment of a new knowledge-based collaboration system.
Speaking to CIO Australia, Sydney Water’s manager of organisational capability, Maria Steel, said the organisation looked to collaboration to preserve employee knowledge.
“We have an ageing workforce and [we saw] the need to engage in knowledge transfer processes,” she said. “Collaboration allows us to capture, track and transfer that knowledge culture that we’re trying to get across.” <<more>>
Document Management - riding the tsunami
11th October 2010, Author Darren Horrigan
Documents are the lifeblood of many organisations and of most governments. Each transaction or contact culminates in a document, file, or record of some description — an email, tweet, blog, video, fax, form, photograph or report that chronicles an everyday conversation, weekly bulletin, quarterly statement or annual announcement.
But no matter what the content is or how you manage it, failure is not an option. CIOs know that in a world that demands records be maintained for seven years, it is possible to live with some information disarray, but not information chaos. And given the high cost of paper storage, electronic solutions are now essential. <<more>>

AGIMO pushes public servant collaboration
11th October 2010, Author Tim Lohman
The Australian Government Information Management Office (AGIMO) has moved to increase online collaboration between public servants with the launch of a new online forum, Government 2.0 govdex.
The govdex forum, a recommendation of the Government 2.0 Taskforce, is aimed at providing a resource for public servants to discuss Gov 2.0 projects and the lessons learned from implementing them.
According to AGIMO chief information officer (CIO), Ann Steward, while engaging with the public online was a crucial part of Government 2.0, it was also important to encourage online collaboration between public servants. <<more>>

IIM Member Discounts apply to all conferences listed below.

Event Details
Event Information & Registration 
NSW Event Name: Information and Data Goverenance
This one day forum followed by 2 one day workshops will address what information governance is and how it can be applied to their organisation; why information should be seen as an important asset to the organisation and, what people’s roles are in regards to governance
Date: 14 - 15 Dec 2010
Venue: Rydges World Square, Sydney
VIC Event Name: Digital Preservation for the Public Sector
This connected forum will provide you with opportunities to hear timely and practical digital preservation case studies.
Date: 9 - 10 Dec 2010
Venue: Novotel on Collin, Melbourne