  IIM Newsletter November 2009 |
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IIM ACT Conference Overview
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Overview of the IIM ACT Annual Conference
Held in Canberra on 7th October 2009
Printable Version: 
“Managing Information Today and Tomorrow” is the main IIM event in Canberra, which traditionally provides a forum for information practitioners, vendors and solution providers to get together and develop their understanding of theory and practice in various aspects of information management.
IIM ACT Branch conference 2009 explored various tactical and operational aspects of information governance.
At the conference we explored various topics of interest to information practitioners, such as challenges of compliance, interoperability, collaboration, continuous evolution of Information Management discipline and ways to address common challenges that information professionals face in managing information today
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Vladimir Videnovic, the ACT Branch Program Coordinator and IIM National President chaired the conference and facilitated panel discussion on Freedom of Information (FoI) and Web 2.0.
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The IIM ACT Conference 2009 was officially opened by Tony Corcoran, Assistant Secretary for Freedom of Information and Records Management, Department of Defence. Tony’s speech was about “Managing Information Better in Defence”.
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Getting the right information at the right time to the Minister has been a major problem for Defence, particularly over the last decade where expectations, fed in part by the promise of technological solutions for instant access, have far exceeded reality.
To find out more about what Defence is doing to improve information management, see the abstract.
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The opening key note by Tony Kwan from FAHSCIA - Top Ten Myths of Enterprise Information Management
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Tony shared the Enterprise Information Management journey from his perspective and experience.
Presentation
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Stream A: Governance, Risk, Compliance
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Alan Wheat, DocsCorp
Metadata Threat
An interesting and informative presentation, with actual examples concerning some well know industries and organisations that have had their metadata exposed, causing at the very least embarrassment.
The presentation highlighted the importance of information ownership, the need to communicate the importance of metadata to your organisations, especially the risks that are associated with metadata when information is being forwarded outside your organisation.
Some of the highlighted key risks include: Who takes ownership, review what happens in your work place concerning documents and information, understand the risk and provide education. Provide a safety net by using third party software tools that are currently available to provide assistance. Emails - analyse document at source, and ensure you clean your information prior to sending the emails.
Presentation.
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Pierre Truter, AirServices Australia
Implementing Information Management to Support Collaborative Decision Making in Air Traffic Control
Pierre, an excellent and engaging presenter explained the role of Airservices and that it is an engineering environment with very few IT staff. Number of flights is increasing worldwide, therefore the collected information is also increasing.
The increase in information needed to be managed in real time, and be able to be used quickly by pilots that have to make important decisions about flights and safety of passengers and crew in real time. He discussed the core information domains within AirServices, and that he recently finalised their IM Strategy.
This strategy was required because an IT strategy was not sufficient to address IM issues. Airservices IM strategy concentrates on the foundations, policies and procedures, business innovations and improvement incentives and importantly the business value. The strategy is services focussed - not technology focussed.
Delegates were presented a short video, showing a plane landing safely in a dense fog with extremely low visibility. This was accomplished due to having the right information at the right time.
Presentation.
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Seamus E. Byrne
E-Discovery – Where Information Management and Litigation Meet
In his presentation Seamus informed delegates that discovery is still the most time and cost intensive litigation process and that 98% of required documents are stored electronically.
The participants worked through a $2 DVD case study, to get an understanding of the effort involved in analysing/ assessing documents electronically. Seamus explained that if your "electronic house" is not in order, then the ability to efficiently manage a litigation is greatly reduced and highlighted that his experience has proved that most government organisations are in a high risk category in this area.
He also mentioned that the Federal Court recently updated Practice Note 17 and renamed it to PN CM 6. The role of PN CM 6 is to provide organisations a better practice check list and assist in managing an E-Discovery process.
Presentation.
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Stream B: Enterprise Content Management
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David Eade, Objective
Government 2.0: Information Innovation, Citizen Engagement and Effective Agency Collaboration
David’s presentation focused on three key areas - information innovation, citizen participation and connected government.
David spoke of how the combination of policy directives and technology maturity are accelerating the creation and adoption of innovative and collaborative technology for better information management and greater citizen participation in government.
Presentation not available
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Alison Hawkins, The Nous Group
Case Study: Benefits of successful provision of information for the Community
Alison discussed the health information environment generally, some scenarios to outline community expectations and experience in using health information and how the Better Health Channel successfully meets these needs.
She then covered the key success factors that the Nous Group has determined are critical to any organisation involved in the provision of online content to the community.
She spoke about how excellent content management can be achieved through strategically selected and prioritised content that is up-to-date and of high quality, delivered in optimised formats through high impact channels and that it should be underpinned by practical and efficient work processes, robust governance and appropriate technology.
Presentation not available
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James Robertson, Step Two Designs
Where do social tools fit in?
While LinkedIn, Facebook and Twitter are hugely popular on the web, their relevance within enterprises is less clear. There is also considerable confusion about the business case for these types of tools.
James’ presentation highlighted a number of award-winning examples of collaboration and social tools used by corporations around the world. Each providing a compelling business case, often quantified in dollar terms and making the point that these solutions are not toys, they are a vital part of the business landscape.
Presentation not available
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Stream C: Business Intelligence
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Mark Grundy, Consolve
Towards the Successful BI Strategy
Mark has delivered another excellent presentation about the Business intelligence (BI), focused on BI strategy. Mark has outlined its importance and his experience.
Presentation
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Peter Maskell, Booz and Co.
Netcentricity and SOA: Defence and Whole-of-Government Information Management
Presentation
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Cheryl Brickell, Australian Government Solicitor
Capturing Your Business Intelligence for Strategic Positioning
Cheryl has provided a detailed insight into the work that her team delivers to support the Australian Government Solicitor.
Presentation
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Panel discussion Freedom of Information (FoI) and Web 2.0
The Panel discussions covered topics about Web 2.0 and the recent FOI reforms, which are currently hot topics in the IM space. The members of the panel were able to provide discussion on these topics from their respective areas of expertise, educational institutions, government and private industry.
The discussions that were had, were thought provoking and sometimes a little confronting: “this is all too hard therefore we should keep everything forever”, “How is that possible, if storage costs are rising?” “ What would happen if we kept everything forever or if we were to classify and destroy information in a managed method?” “The solution could be to develop and apply more polices and procedures, but are these really effective?” “Who would / should ensure the policies and procedures are being correctly understood used by organisations and their staff?”.
“Does the government really need to communicate with their stakeholders using Web 2.0 capabilities?”. “Is it for all manner and purposes for collaboration, or will there always be a place for traditional communication/ collaboration methods?” “What will happen to our current Websites, will they further evolve or will they shrivel up and disappear?”. Wish we had an IM crystal ball.
If delegates were seeking solutions from the panel, they may have been a little disappointed. But if they were seeking to exchange and trial some ideas they might of been exploring themself or with their work colleagues, in regards to assisting their own organisations with current IM challenges, then they definitely would left the panel discussion satisfied.
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The closing key note by Kevin Noonan, Intermedium - Overview of the Enterprise Information Management in ACT
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Kevin provided an overview of the Information Management in Federal Government.
Presentation not available
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The Conference was formally closed by Margaret Chalker, Assistant Director General, Government Information Management, National Archives of Australia
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In her speech, Margaret has highlighted impacts of the evolution of digital information management and the challenges in demands for information and ensuring its authenticity and preservation and appropriate access over time.
Margaret has emphasised that the key strategic priority for the Government is its policy of achieving accountability and transparency and the obligation on agencies to develop a pro-disclosure culture while ensuring the appropriate protection of the privacy of citizens.
For more information about Margaret’s speech, see the abstract.
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IIM Membership
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Outstanding IIM Membership subscriptions for 2009/10 are now overdue. So that you continue to receive the benefits of membership including your copy of Image and Data Manager, the authoritative magazine for information management professionals, payment needs to be made by the end of November.
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IIM Annual General Meetings
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Notice is hereby given, the following Annual General Meetings have been scheduled:
IIM National Annual General Meeting - Monday 30th November 2009 Location: Melbourne
Link Full Notice, Agenda, Proxy & Nomination Form
IIM Melbourne Branch Annual General Meeting - Monday 30th November 2009 Location: Melbourne
Link Full Notice, Agenda, Proxy & Nomination Form
IIM Perth Branch Annual General Meeting - Wednesday 9th December 2009 Location: Perth
Link Full Notice, Agenda, Proxy & Nomination Form
All members are encouraged to nominate for positions as State Committee or Board Members thereby setting the direction of the Institute.
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New Members
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The IIM Board welcomes the following new members.
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Corporate
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Department of Planning & Infrastructure (NT)
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Individual Members
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Brian Bailey
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Kerrie Basman
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John Batterham
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Fiona Capurro
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Roshan Kumaragamage
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Ryan Merton
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Craig Munns
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Paul Oglethorpe
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Sandra Robinson
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Maxine Shakespeare
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David Sunderland
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Annette Thurbon
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Patrick Winters
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Garry Wyatt
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IIM Events
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Melbourne
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Event Name:
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"Making It Easier For People"
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Speaker:
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Jo Stephenson, Project Manager Department of Transport
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Date:
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Monday 30th November 2009
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Time:
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4:45 pm
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Venue:
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Coopers Inn Hotel, Cnr Lt Lonsdale & Exhibition Sts Melbourne
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Cost:
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IIM Members $10, RMAA/ACS/PROV/NAA/AIIA Members $15,
Non-members $20, Students Free
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Registration:
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RSVP using this Registration Forms 
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Perth
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Event Name:
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"Serious Supercomputer for WA - The Sky is not the Limit!"
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Speaker:
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Brian Haines, Information Management Consultant
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Date:
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Wednesday 9th December 2009
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Time:
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4:00 for 4.30pm start (Note: AGM will run from 4:00 to 4:15pm)
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Venue:
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Parmelia Hilton, 14 Mill St, Perth
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Cost:
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IIM Members: $25.00; Non-members: $45.00**; Students: $20
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Registration:
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http://www.starsevents.com.au/form/IIMDecember2009
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ACT
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Event Name:
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IIM ACT End of Year Dinner & AGM
"Managing Spatial Information"
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Speakers:
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The Hon.Gary Nairn:
"Overview of Use and Management of Geospatial Information"
Pierre Truter:
"Use of Geospatial Information in a Modern Aviation Environment"
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Date:
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Thursday 17th December 2009
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Time:
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6:30pm
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Venue:
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The Boathouse By the Lake, Grevillea Park Menindee Drive, Barton
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Cost:
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IIM Members: $20.00; Non-members: $60.00**; Affiliate Org Members $45
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Registration:
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RSVP using this Registration Forms by 10th December
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IIM Endorsed Conferences/Events
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IIM Member Discounts apply to all conferences listed below.
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Organiser
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State
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Event Details
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Conference Link
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NSW |
NSW KM Forum - Breakfast with Michael Sampson
Venue: PWC Darling Park Tower 2 201 Sussex Street Sydney,
Cost: Free
Michael will be discussing some of his latest thinking about collaboration, including a sneak peak of his next book - which will cover collaboration but not Sharepoint.
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More info....
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Vic
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Email Management
Date: 14-15 Dec 2009
Venue: Oaks on Collins, Melbourne
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PRIVACY POLICY
The IIM respects your privacy. We do not disseminate your contact details to any third party. Your details are used solely by us to advise you of industry events and news of relevance to information management professionals. Should you prefer not to receive emails from us, simply reply to this message in the subject line with UNSUBSCRIBE. You can view IIM's Privacy Policy here
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